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Good Services
- von Lou Downe (Autor)
- CHF 28.00 (inkl. MwSt.)
- Buch - Softcover
- Service design is a rapidly growing area of interest in design and business management.There are a lot of books on how to get started, but this is the first book that describes what a'good' service is, what makes a good service and why. This book lays out the essential principles for building services that work well for users. Demystifying what…
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